9 ways for Doctors to use Twitter

 


Twitter has been called a stupid, silly, time-wasting folly,  but I think it is a way to connect. For the uninitiated, Twitter is an application used by roughly 4-5 million people for posting information in 140 character increments. You search for people or topics, listen to what is being said or "tweeted", then add your two cents.

The connection can be one-way (a broadcast) or multi-way (a conversation).

This following list is not a How-to, but rather an answer to the question "Why would a doctor (or any medical provider) use twitter?"

1.  Foster Doctor-Patient Communication
Ted Eytan thinks that private twitter networks could encourage timely physician feedback. 
Let your patients ask questions about common symptoms. Admittedly, this is not for "I have chest pain" symptoms. This works best for symptoms like "my knee hurts when I do deep squats".

Twitter may be useful as a daily/weekly reminder to patients with chronic conditions. For example, an allergist can remind his patients with allergic rhinitis of the high pollen counts in late June. Or a cardiologist can text his patients about the findings of a new study.



2.  Share the esoteric
Broadcast odd stuff that laypeople would find interesting.
There is a reason why shows like ER and House have a following - us mortals love the voyeur aspect of being in on life/death situations. Share a little bit of that. Don't get too Grey's Anatomy on us... leave out the extra-marital sex.

3.  Tweet Medical Conferences
One of the doctors on twitter, @ruraldoctoring, attended the Care of the Hospitalized Patient Conference in San Francisco and live tweeted it.
Here is how to live tweet a conference.


4.  Hang in the virtual doctor's lounge
Network with the other twitter docs and talk about stuff in the healthcare industry. Below is a tweet-exchange where docs discussed the evolution of medicine as it relates to the clinical exam and radiology procedures. The oldest comment appears at the bottom. The doctor's twitter id displays at the beginning of the comment. (an id followed by the @ sign indicates to whom you are replying):

  ruraldoctoring @drval I was humiliated on principle in Neurology. But our attending was AMAZING. Watching him find the lesion was like magic. 
  drval @ruraldoctoring My neuro profs loved to play “where is the lesion?” We had to figure it out by exam. Then humiliated if the CT was different 
  ruraldoctoring @scanman Now that we have CT & MRI and must order them to verify physical dx (medicolegal), most of us don’t bother. Except @Bongi1. 
  ruraldoctoring @scanman I had a Neuro attending who trained during the era of pneumoencephalograms. He & his cohort could dx everything on exam alone. 
  ruraldoctoring @scanman True. Only sad thing is the era of the great physical diagnostician is becoming extinct, imho.      
  scanman Actually, the discovery of xrays brought medicine out of the dark ages faster than the acceptance of germ theory.      
  scanman @ruraldoctoring Radiology has been dragging most of medicine into the 21st century. But the other specialties won’t acknowledge that.


5.  Influence Healthy Behaviors
Here are some ideas:
Pulmonoligist tweets about smoking cessation and/or dangers of smoking.
Orthopod tweeting safe ways to exercise for people with arthritic knees.
Cardiologist tweeting low-cholesterol diets or foods.


6.  Show the human side
Tweet about your family, your likes, dislikes, what makes you happy/cranky.
Managed care moves us through the doctor's office so fast we don't get a chance to peek at the person behind the stethoscope - get out there and tweet it. Before my first son was born I used to wait in my obstetrician's office and look at the zillions of photos he displayed of his wife, his wedding day, his four kids. It made him more human to me and I liked him for it.


7.  Conduct informal polls

These can run the gamut from patient compliance issues to what types of phone systems other physician practices use. There are literally millions of twitterers. Poll results may not be scientific, but they will make you think.


8.  Expand your Journal Club
On December 11, 2008, another twitter doc, AllergyNotes, used his cell phone to send text messages to Twitter as his Journal Club progressed at Creighton University. Updates were followed in real time by fellows at LSU in Shreveport, some residents at the Cleveland Clinic, and his 309 Twitter subscribers.  Read the entire post.


9.  Search for Employment

This is a generic use, but hey, doctors need to find work, too.
Twitter is a wonderful tool for posting a job/looking for a job/researching a job/networking for a job.

If you would like information about getting started on twitter, my favorite twitter expert, Darren Rowse, has oodles of it.  

 

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Comments

  • January 5, 2009 Manya Arond-Thomas wrote:
    Thanks for this posting. I couldn't agree with you more that Twitter can be a great tool for doctors (including yours truly) though certainly not for all. I think it should be of interest for any doc who has entrepreneurial inclinations but would also be of value for those in organizations, seeking greater connection, feedback, and wanting to enhance customer relations. The challenge for so many though is time/priority management and being intentional about how to effectively use social networking in an optimal way.
    Reply to this
  • January 5, 2009 David Harlow - HealthBlawg wrote:
    Nice list of twitter uses. I posted a how-to for twitter newbies last week, with links to useful resources. It's directed at lawyers, but works for other professionals, too.

    http://bit.ly/VyL0
    Reply to this
  • January 5, 2009 enoch choi, md wrote:
    i tweet to facebook, and find that more folks follow me there even though it's a closed community... my point is to write wherever your community is willing to read and interact with you. for me, another place is MedHelp
    Reply to this
  • January 5, 2009 Dr Shock wrote:
    Great post, almost drowned in twitter, even wrote a post about it http://tinyurl.com/8rgygc
    Your post helped a lot as well as the post by Bertalan Mesko http://tinyurl.com/a8zm6x
    Thanks and kind regards Dr Shock
    Reply to this
  • January 5, 2009 Pat Sarchet wrote:
    Physicians, nurses and allied health professionals can also find health sciences librarians to ask questions about EBP searches, research, and how to navigate the library.
    Reply to this
  • January 5, 2009 Kim wrote:
    Not sure how health care providers would be able to encompass timely tweets to their patients, but curious to see its evolution. In this age of direct internet gratification, it would be hard to satisfy the desire of tweeters need for information when you have an office waiting room full of patients.
    Reply to this
    1. January 5, 2009 healthitgirl wrote:
      kim -you are right, timely patient tweets may not be the right application for twitter now - it will be interesting to see what the future holds.
      Reply to this
  • January 29, 2009 Edris Thornton wrote:
    This was a great article. It's a piece that I will recommend to other docs in my area who are teetering on the decision to utilize Twitter.
    Reply to this
  • January 29, 2009 Barb Hansen wrote:
    How would the insurance company track and compensate for a physician twittering with their patients?
    Reply to this
    1. January 29, 2009 Health IT Girl wrote:
      Unfortunately, since most doctors are not compensated for any non face-to-face work such as phone calls, emails, it is not realistic to expect they would be compensated for twittering.
      Reply to this
  • February 27, 2009 Online Marketing Services wrote:
    Thanks for taking the time to post such a detailed and informative article. It has given me a lot of inspiration and I look forward to more like this in the future.
    Reply to this
  • June 29, 2009 Life insurance wrote:
    Good post.Twitter is quickly becoming one of the most amazingly popular social media networking sites on the World Wide Web.Twitter is the must-be-on place right now on their internet.
    Life insurance
    Reply to this
  • July 7, 2009 Havana Cigars wrote:
    Thanks.
    Reply to this
  • July 23, 2009 seo wrote:
    I’ve been using TweetDeck for about a month now. It has some features that I love, like being able to search Twitter right from the app, or it has integration with 12seconds, which is another social network that use. I really recommend you check it out.
    Reply to this
  • August 11, 2009 microdermabrasion philadelphia wrote:
    Tweeter is very beneficial not only for Health Professionals but to each and everyone. It is a medium to connect over the net being used by millions.
    Reply to this
  • September 16, 2009 hp laptops wrote:
    Nice post.What is the twitter iphone application that can save twits and send later when i connect to internet?
    Reply to this
  • September 18, 2009 pr sydney wrote:
    The topic which you have discussed is very informative as well as valuable for all...Thanks for providing this information for us....
    Reply to this
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